What user data are gathered?
Data gathered during the sign-up process
You must sign up to use some features in our system. When you sign up, you will be prompted to provide your email and password you want to use on our site.
Data gathered during the purchase
Before you can make a purchase at out store, we will ask you to provide your name, address, phone number and your payment method details, such as credit card type, number, expiration date and CVV number.
Data gathered when you contact us
When you contact us via our website, by phone, email etc., you provide your personal information, such as your name and email address.
How do we use gathered data?
Under no circumstances shall we sell gathered user data to third parties.
Data gathered during the sign-up process are only used for you to sign in to our system. You must sign up to make a purchase.
Data gathered during the purchase are used to complete the transaction, including charges and shipping. Your details can be passed to a payment processing company in order to charge your credit card. That company will not use this information for any other purposes. You must provide this information to make a purchase.
If you subscribed our newsletter or otherwise agreed to receive it, we will use your details to send the newsletter. You are asked if you want to receive the newsletter during the sign-up process.
Data gathered automatically can be used to analyze user behavior on our website, collect demographic data about our users, or personalize our website content. This data is gathered automatically for every user.
Data gathered when you contact us are used only to reply to your inquiry.
If there is an inspection by The Inspector General for the Protection of Personal Data, your details can be revealed to the Inspectorate employees according to the Personal Data Protection Act.
Your details can be revealed to the law enforcement if there is any violation of our terms and conditions or law regulations, or if it is required by law.
How do we contact you?
If you purchased a product, we can send you emails regarding your transaction. We can also call you if we have important information about your transaction.
If you subscribed our newsletter or otherwise agreed to receive it, we will email the newsletter to you.
How can you inform us about a data change?
When you sign in to the system and select the Details section, you can make your changes or delete your personal information gathered during the sign-up process, and used to sign in to the system and to send the newsletter. You cannot change or delete the information used for the purchase transaction, because it's part of the receipt or invoice. You cannot change or delete data gathered automatically.
How do we secure your personal information?
Communications between your computer and our server made when we collect your personal information is encrypted using SSL (Secure Socket Layer). Also, our databases are protected against third party involvement.
Integration of the Trusted Shops Trustbadge
We have integrated the Trusted Shops Trustbadge on this website in order to display our Trusted Shops Trustmark and offer the Trusted Shops products to customers after placing an order.
This serves the protection of our legitimate interests in the optimal marketing of our offer according to art. 6 (1) 1 lit f GDPR that are overriding in the process of balancing of interests. The Trustbadge and the advertised trust badge services are offered by Trusted Shops GmbH, Subbelrather Str. 15C, 50823 Cologne, Germany.
With every use of the Trustbadge, the web server automatically saves a so-called server log file which contains e.g. your IP address, the date and time of the request, the volume of data transferred and the requesting provider (access data), and documents the request. Those access data are not analysed and are automatically overwritten no later than seven days after the end of your website visit.
Other personal data are transferred to Trusted Shops only if you decide to use or have already registered to use Trusted Shops products after placing an order. In such a case, the contract concluded between you and Trusted Shops applies.